Last updated: 29 September 2025
This Privacy Policy explains how Web Agency, registered at Hrádek 36, Hrádek, 562 01, Czech Republic (“we”, “us”, “our”) collects, uses, and protects personal data in connection with our website https://www.nethomebuy.info/ and our digital services (SEO, web design, templates, and other downloadable products). We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Czech law.
1. Data Controller Web Agency Address: Hrádek 36, Hrádek, 562 01, Czech Republic Registration / VAT CZ05039461 E-mail: privatecompany @ hvezdik.com Website: nethomebuy.info
2. Personal Data We Collect - Account and contact data: name, e-mail address, billing details, company details (if provided). - Transactional data: purchased products/services, amounts, currency, dates (no full card numbers stored by us). - Technical data: IP address, device/browser information, cookies (see Cookies section). - Support data: messages you send to us via forms or e-mail.
3. Purposes and Legal Bases - Contract performance (Art. 6(1)(b) GDPR): to provide purchased digital products/services and customer support. - Legal obligations (Art. 6(1)(c)): invoicing, accounting, tax compliance. - Legitimate interests (Art. 6(1)(f)): site security, fraud prevention, service analytics, improving our offerings. - Consent (Art. 6(1)(a)), where applicable: optional marketing e-mails or non-essential cookies.
4. Payment Processing Payments are processed by trusted third-party providers. We do not store your full payment card details. Our principal processors are: - Stripe, Inc. (and its affiliates) — processing of card payments. - PayPal (Europe) S.à r.l. et Cie, S.C.A. — PayPal wallet payments and payouts. These providers act as independent controllers or processors according to their own privacy policies. Please refer to their privacy notices for more details.
5. Data Sharing We may share data with: - Payment processors (Stripe, PayPal) for payment execution and fraud prevention. - Hosting and IT service providers necessary to run our website and deliver services. - Professional advisors (accountants, legal) where required. - Authorities, where required by law.
6. International Transfers Where personal data is transferred outside the EU/EEA, we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses under GDPR.
7. Data Retention - Contract and invoicing records: generally 10 years (or as required by law). - Support communications: typically 2 years from last interaction. - Analytics and logs: typically 12–24 months, unless needed longer for security or legal claims.
8. Your Rights You have the right to request access, rectification, erasure, restriction, data portability, and to object to processing, as well as the right to withdraw consent at any time (where processing is based on consent). You also have the right to lodge a complaint with your local supervisory authority: Úřad pro ochranu osobních údajů (UOOU) Pplk. Sochora 27, 170 00 Praha 7, Czech Republic Website: uoou.cz
9. Cookies & Analytics We use essential cookies for site functionality and security. Non-essential (analytics/marketing) cookies are used only with your consent. You can manage consent via our cookie banner (if present) or your browser settings.
10. Security We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
11. Children’s Data Our services are not directed to children under 16. We do not knowingly process children’s personal data.
12. Contact For any privacy questions or requests, please contact: privatecompany @ hvezdik.com.
13. Changes to This Policy We may update this Privacy Policy from time to time. Material changes will be highlighted on this page.